Privacy policy
Last updated: July 6, 2025
ARKLEN operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). ARKLEN is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.
Personal Information We Collect or Process
"Personal information" means information that identifies or can reasonably be linked to you. We may collect or process the following categories of personal data:
- Contact details (name, address, phone number, email)
- Financial information (payment details, card numbers, transaction data)
- Account information (username, password, preferences)
- Transaction history (items viewed, purchased, returned)
- Communications with us (e.g., customer support)
- Device and usage data (IP address, browser type, activity logs)
Sources of Personal Information
- Directly from you
- Automatically from your use of the Services
- From service providers (e.g., payment processors, analytics tools)
- From marketing partners and third parties
How We Use Your Personal Information
- To provide and improve the Services (process payments, manage accounts, fulfill orders)
- For marketing and advertising (personalized ads, email campaigns)
- Security and fraud prevention (account verification, fraud detection)
- To communicate with you (support, transactional emails)
- Legal purposes (compliance with law, enforcement of policies)
How We Disclose Personal Information
- With Shopify and service providers acting on our behalf
- With marketing and business partners (for personalized ads and analytics)
- With your consent or direction
- With affiliates or in business transactions (e.g., merger, acquisition)
- To comply with legal obligations and protect our rights
Relationship with Shopify
Our Services are hosted by Shopify. Your data may be shared with Shopify and third parties to operate and improve the platform. Shopify may use aggregated data across merchants. To learn more, see the Shopify Consumer Privacy Policy.
Third-Party Websites and Links
Our site may link to third-party platforms not controlled by us. We are not responsible for their privacy or security practices. Review their policies before submitting personal data.
Children’s Data
Our Services are not intended for children. We do not knowingly collect data from anyone under the age of majority. If you are a parent and believe your child provided data, contact us to request deletion.
Security and Retention
We implement appropriate safeguards, but no system is completely secure. Please avoid sending sensitive data over insecure channels. We retain personal information as long as necessary for the purposes described, or as required by law.
Your Rights and Choices
Depending on your location, you may have rights including:
- Access – Know what data we hold about you
- Delete – Request deletion of your personal data
- Correct – Correct inaccurate data
- Portability – Receive your data in portable format
- Opt-out – Decline sale/sharing of your personal data for targeted ads
You can exercise these rights by contacting us at support@arklenofficial.com. We may need to verify your identity before fulfilling your request.
Global Privacy Control
If you visit our site with the Global Privacy Control signal enabled, we treat it as an opt-out request where legally required. For more, visit globalprivacycontrol.org.
Managing Communications
You may unsubscribe from marketing emails at any time using the link in our emails. We may still contact you for service-related updates.
Complaints
If you have concerns about our privacy practices, please contact us. You may also have the right to lodge a complaint with your local data protection authority or appeal a decision we make regarding your personal data.
International Transfers
Your data may be transferred and processed outside your country of residence. When applicable, we use approved legal mechanisms such as Standard Contractual Clauses to ensure adequate protection.
Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or for legal reasons. Updates will be posted on this page with a new “Last updated” date.
Contact
If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us at:
Email: support@arklenofficial.com